Introduction
Leading Learning Gateway (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Telephone number
- Organisation
- Billing information
- Course registrations
- Communication preferences
- IP address
- Browser and device information
- Website usage information
- Information submitted through contact forms or enquiries.
How We Use Your Information
We use your information to:
- Process registrations and payments
- Deliver training and consultancy services
- Communicate with you
- Issue certificates
- Improve our website and services
- Send newsletters and updates (with your consent where required)
- Meet legal and regulatory obligations
- Protect our website and users.
Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests, provided these do not override your rights.
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers who support our business, including payment processors, learning management systems, email providers and website hosting services. These providers process information only on our instructions and are required to protect your information.
International Data Transfers
Where personal information is transferred internationally, we implement appropriate safeguards to ensure it remains protected.
Data Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, loss or misuse.
Data Retention
We retain personal information only for as long as necessary to deliver our services, comply with legal obligations and resolve disputes.
Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request a copy of your information where applicable
Requests can be made using the contact details below.
Cookies
Our website uses cookies to improve functionality and analyse website usage. Please see our Cookie Policy for more information.
Changes
We may update this Privacy Policy periodically. The latest version will always be published on our website.
